by Doris, PHT Communications

Your Health and Safety

Letting you know . . .

Presentation House Theatre respects and follows all Public Health Orders regarding masks, vaccines, and capacity.

Be kind. Be calm. Be safe.

At PHT, we are deeply committed to the health and safety of our staff, volunteers, artists, patrons, renters, and general community. We will always follow general safety practices regarding the upkeep and sanitation of our spaces, including a regular janitorial cleaning schedule, providing accessible washrooms, soap, and other requirements, safely disposing of waste, and physical maintenance of the buildings.

Our COVID Policies

(Updated March 2022)

PHT consistently follows Public Health Orders and recommendations to prevent the spread of COVID-19 — to keep you and everyone who enters our buildings safe.

PHT will, as needed:
  • Provide hand sanitizer, hand washing stations, disinfectant spray, and other sanitation tools, as well as face coverings to those who do not have them.
  • Ask anyone found to be ignoring safety policies, putting others at risk, or making others feel they are at risk, to change their behaviour or leave.

COVID Considerations and Policies for Everyone

  • In-person audiences are only permitted when Public Health Orders allow.
  • Anyone who is feeling sick or has any symptoms associated with COVID-19 is not permitted to enter the building for any reason unless they have received a negative COVID test and been given permission by public health to not isolate. PHT reserves the right to request proof of such clearance.

Mask requirements

  • Masks are strongly recommended but not required in our spaces.

Ticket Sales & Seating

Seating in the theatre will always follow the current public health guidelines for capacity and distancing.

Ticket refunds:

  • There will be no financial penalty for cancellations due to COVID-related illness. Full refunds or free exchanges will be made.
  • Should PHT need to cancel an event due to COVID-related illness or health orders, PHT will offer full refunds or the opportunity to donate the ticket value.
  • Should public health guidelines change after tickets have been sold to an event, patrons will be notified and have the opportunity to change or refund their ticket if so desired.

Space and Capacity Limits

  • Theatre – 150 audience members
  • Weaving Room – 40
  • 2nd Floor Studio – 60
  • 3rd Floor East Studio – 60
  • 3rd Floor West Studio – 60
  • Anne MacDonald Studio – 60

Rental Group policies

“Renters” include any individual or group who uses any part of the PHT facilities for their own programming, events, or activities, regardless of whether they pay a rental fee to do so.

  • Renters are expected to follow all of the above policies and ensure that any members of the public engaged in their programming do the same.
  • Rental groups may set their own ticket refund policies.
  • PHT will sanitize high-touch surfaces in spaces prior to the rental, and renters are encouraged to sanitize throughout their rental and are required to sanitize at the end of their rental.
  • Renters may use their own sanitizer, if approved by PHT first.
  • Any renter found to be violating the COVID policies will, if applicable, have their booking cancelled and will be fined for the cost of an EnviroShield sanitization of the entire facility.
  • If an event must be cancelled due to COVID-related illness or orders from health authorities, deposits and any payments will be returned, less any hard costs to the theatre.
  • Hard costs may include a four-hour call to any crew or box office staff booked for the event, if the event is cancelled with less than four days’ notice, any equipment or supplies that the theatre had to purchase or rent specifically for the renter that would not have been reasonably purchased, etc.

Workers at PHT

“Workers” includes salary and hourly staff, contractors, artists, volunteers, and anyone else doing work at or for PHT. This includes renters, tradespeople, and hub members.

  • Hourly workers who cannot work a shift due to illness, exposure, or travel that was already approved by PHT will be paid for their minimum call or their scheduled shift, whichever is less.
  • Hourly workers who cannot work a shift due to travel that was not previously approved by PHT will not be paid.
  • Salaried workers who cannot come in for any of the above reasons may use a sick day or work from home.
  • Any worker who enters the facility while sick will be sent home without pay. Should this behaviour be repeated, the worker’s relationship with PHT may be suspended or terminated.

Important Definitions

  • “Workers” includes salary and hourly staff, contractors, artists, volunteers, and anyone else doing work at or for PHT. This includes renters, tradespeople, and hub members.
  • “Public” includes all people who enter the PHT facilities to watch or participate in a class, program, performance, or event, whether ticketed or not.
  • “Renters” include any individual or group who uses any part of the PHT facilities for their own programming, events, or activities, regardless of whether they pay a rental fee to do so.
Communicating with you
  • PHT remains open and transparent about its policies and practices for health and safety, especially related to COVID. Updated policies will be available online or may be requested via email.