COVID Considerations
for your visit to PHT

by Marketing & Publicity Manager

Thank you.

Thank you for your understanding and support of live theatre in these COVID times!  By purchasing a ticket, you agree not to enter the building if you feel unwell or know you are unwell, and to be community-minded and wear your mask.  Because it’s true – we’re all in this together. Here are some PHT COVID considerations to help you plan for your visit.

Face Masks

  • Face masks are mandatory at all times inside the facility. If a patron is unable to wear a mask for one of the BC CDC accepted-exemptions, they must notify PHT staff in advance of entering the facility and follow any additional precautions requested. This may include denied access to a show and a livestream ticket instead
  • Audiences are expected to wear face masks for the duration of the performance.
  • Staff and volunteers will always wear face masks when sharing space with the public, unless they’re separated by a physical barrier.

Keeping track. Keeping safe.

  • Everyone will be screened before entering the building and asked sign in for Contact Tracing purposes.
  • Consider carefully before arriving.
    • Do you have symptoms?
    • Have you had close contact with a confirmed or suspected COVID case?
    • Been travelling outside the province or country within the last two weeks?
    • If you answer yes to any of these questions, please do not enter the building.
  • Once you arrive and check in to see a show or join in an activity please use hand sanitizer or wash your hands for 20 seconds as you enter the facility.
  • Patrons are expected to follow all health orders with regards to contacts outside of your household. Only book tickets seated together with your social bubble — the people you are safely permitted to have close contact with.

Tickets in the time of COVID

  • Tickets are a final sale, however, there will be no financial penalty for cancellations or no-shows due to COVID-related illness. Full refunds or free exchanges will be made.
  • Should we need to cancel an event due to COVID-related illness or health orders, we will offer full refunds or the opportunity to donate the ticket value to our theatre.
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